Legal Documents

Mostply Privacy Policy — Our Commitment to Protecting Your Personal Information

Your trust is Mostply's greatest asset. In this document, we explain clearly and plainly — what data we collect, why we collect it, and how it is kept secure.

Last Updated: 1 January 2026
Language: Bengali (bn-BD)

How Mostply Protects Your Privacy

The Core Pillars of Our Data Protection Framework

End-to-End Encryption

Every transaction and piece of personal information on Mostply is protected by SSL/TLS encryption. Your data cannot be read by anyone during transmission.

No Sale of Your Data

Mostply never sells or rents your personal data to third parties. Your data is used solely to provide services to you.

Your Information, Your Control

You have the full right to view, correct, or delete your data. Mostply respects such requests at any time.

Secure Data Storage

Your data is retained only for as long as necessary. Any data that is no longer needed is automatically deleted after a set period.

Advertising Opt-Out

You can opt out of Mostply marketing communications at any time — unsubscribing from email or SMS takes just a single click.

Identity Verification Security

Identity documents submitted during the KYC process are stored with the highest level of security and can only be accessed by authorised personnel.

01Introduction

At Mostply, your privacy is not merely a legal obligation — it is an ethical responsibility. When you use the Mostply website or app, you place your trust in us. This policy was created to honour that trust.

This Privacy Policy explains how Mostply collects your information, why it does so, how long it is retained, and how it is kept secure. Reading it will give you full control over your own data.

Please Note: By using Mostply's services, you agree to this policy. If anything is unclear, please reach out to our support team.

02What Data We Collect

Mostply collects only the information necessary to provide its services. No data is collected without a valid reason.

Identity-Related Information

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Residential address and country
  • National ID or Passport (for KYC verification)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket)
  • Bank Account Details (Optional)
  • Deposit & Withdrawal History

Activity-Related Information

  • Betting History & Patterns
  • Login times and device information
  • IP Address & Browser Information
  • Time Spent on the Platform & Click Patterns
Why is this information needed? This information is used to prevent fraud, meet legal obligations, and deliver the best possible service to you.

03How Your Information Is Used

Mostply uses your information only for specific, legitimate purposes. It is never used beyond the following:

  • Account Management: To create and maintain your profile.
  • Payment Processing: To process deposits, withdrawals, and bonus settlements.
  • Customer Support: To handle your issues and resolve any complaints.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To meet the requirements of regulatory authorities.
  • Service Improvement: To analyze and improve your experience.
  • Marketing (with consent): To send you relevant offers and promotions you've opted into.

04Who Your Information Is Shared With

Mostply never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties:

Payment gateways such as bKash, Nagad, and bank transfer receive only the minimum information required to process a transaction. All such partners adhere to their own strict privacy policies.

In cases of legal obligation (such as a court order or government investigation), Mostply may be required to disclose certain information. This is done strictly when legally required, never voluntarily.

To prevent money laundering and fraud, Mostply works with KYC and AML (Anti-Money Laundering) service providers. Limited identity information may be shared as part of this process.

Trusted technology companies are used for cloud hosting and database services. They handle data storage only and have no access to your personal information.
Important: Outside of the cases listed above, Mostply does not share your data with any third parties — and never with advertisers or data brokers.

05How Long Your Information Is Retained

Mostply follows a "data minimization" principle — meaning information is retained only as long as necessary. Below are the retention periods for each data type:

Account Information
Throughout active account + 5 years after account closure
Transaction History
5 years (as required by legal obligations)
KYC Documents
5 years or until the legal requirement expires
Support Conversations
3 Years
Analytics Data
2 Years (Anonymised)
Login Logs & IP Information
1 Year

06Cookies & Tracking Technologies

Mostply uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working correctly.


07Your Data Rights

As a Mostply user, you have the following rights over your own data:

Right to Access Your Information Find out exactly what information Mostply holds about you.
Right to Rectification You can request that incorrect or outdated information be corrected.
Right to Erasure You can request the deletion of data that is not required for legal compliance.
Data Portability You can download your data in a structured, machine-readable format.
Right to Restrict Processing You can request that we stop using your data for specific purposes.
Marketing Opt-Out You can opt out of promotional communications at any time.

To Exercise These Rights privacy@mostply.im. Mostply will endeavour to respond within 30 days.


08How We Keep Your Information Secure

Mostply uses a multi-layered security approach to protect your data. Rather than relying on a single technology, we follow a "defence in depth" methodology.

Security Level Technology / Method Purpose
Transmission Security 256-bit SSL/TLS Encryption Data Transfer Security
Storage Security AES-256 Encryption Stored Data Protection
Account Security 2FA (Two-Factor Authentication) Prevention of Unauthorized Access
Server Security Firewall & DDoS Protection Infrastructure Protection
Staff Access Role-based access control Prevention of Internal Misuse

No system, however, is 100% secure. In the event of a data breach, Mostply will notify all affected users within 72 hours.


09Children's Privacy

All Mostply services are strictly for users aged 18 or older. We do not knowingly collect any information from individuals under the age of 18.

If a parent or guardian believes their minor child has created an account on Mostply, please contact our support team immediately. We will close the account and delete all associated data without delay.

Responsible Gaming: To keep minors away from betting, Mostply encourages parents to take an active role.

10Third-Party Links & Services

Mostply's platform may occasionally reference third-party services. Please note that if you visit any such third-party website or service, their own privacy policy will apply — not Mostply's.

Payment partners such as bKash or Nagad maintain their own security standards. Mostply does not have direct control over their data management practices, but ensures alignment with their policies.


11Policy Update Rules

Mostply may update this Privacy Policy as needed due to changes in technology, law, or business requirements. For any significant changes:

  • A notification will be sent to your registered email address.
  • Push notifications will be sent via the app.
  • The "Last Updated" date at the top of the page will be changed.
  • For major changes, 30 days' notice will be given before they take effect.

Continued use of the service after any changes constitutes your acceptance of the updated policy. We recommend checking this page from time to time.


12Contact Us

For any privacy-related questions, concerns, or requests, you can reach the Mostply Data Privacy Team at:

Email
privacy@mostply.im
Live Chat
Available 24/7
Response Time
Within 3 business days

Join a Safe & Trusted Platform

Your privacy is protected at Mostply. Register today and bet with complete peace of mind.

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