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Mostply FAQ — All Your Questions Answered in One Place

Whatever question you have about Mostply — registration, payments, bonuses, betting, or security — you'll find clear, straightforward answers all in one place.

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Account 7 Payment 7 Bonus 6 Betting 7 Security 6 App 5

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Account & Registration

Signing up on Mostply is quick and easy. on the registration page Go and fill in the form with your name, email, mobile number, and date of birth. Then create a strong password and accept the terms and conditions. A verification link will be sent to your email — click it to activate your account. The whole process takes just 2 minutes.

No. Under Mostply's policy, each person may register only one account. If multiple accounts are detected, all of them will be suspended and any balances may be forfeited. Please use a single account responsibly.

You must be at least 18 years old to register on Mostply. A national ID or passport may be required for age verification. Registrations from minors are not accepted under any circumstances.

After registering, you can access limited features straight away, but email verification is mandatory for deposits and withdrawals. If you don't receive the verification link, check your inbox and spam folder, or reach out to Mostply support.

Yes, you can update your email, mobile number, and other details from your account settings. To change your name, contact Mostply Support and complete an identity verification.

KYC (Know Your Customer) is an identity verification process. To make a withdrawal, you'll need to submit a scan of your National ID or passport. This is in place to protect your account and financial security. Verification is typically completed within 24–48 hours.

To close your account, email Mostply Support. Make sure to withdraw all remaining balance before doing so. As part of Responsible Gaming, you can also opt for self-exclusion — learn more on the Responsible Gaming page View.
Deposits & Withdrawals

You can deposit on Mostply via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is just ৳200. Deposits are typically instant, with funds credited to your balance within minutes.

The minimum deposit is ৳200, and your maximum daily deposit limit depends on your account verification level. Fully KYC-verified accounts enjoy higher limits. You can also set your own limits for added peace of mind.

bKash and Nagad withdrawals are typically processed within 1–6 hours. Bank transfers may take 1–3 business days. Withdrawals can be held up if KYC verification is incomplete, so make sure you verify your account in advance.

Mostply does not charge any deposit fees. However, bKash or Nagad may apply their own transaction charges. For withdrawals below the minimum amount, a small processing fee may apply — please refer to the Terms & Conditions.

First, wait 20–30 minutes. If it still hasn't arrived, contact Mostply Live Chat or email with your transaction ID. Attaching a screenshot of the payment will help speed up the resolution.

For security purposes, Mostply only sends withdrawals to your registered mobile number or bank account. To use a different number, contact Support and complete identity verification.

Bonus balance cannot be withdrawn directly. Once the specified wagering requirement is met, the bonus converts into real balance, which can then be withdrawn. For each bonus, please Promotions page View.
Bonuses & Promotions

Once you register on Mostply and make your first deposit, the welcome bonus will be credited to your account automatically. If you have a promo code, enter it during registration to potentially boost your bonus. For full details, Promotions page View.

A wagering requirement specifies how many times you must bet your bonus amount before it can be withdrawn. For example, a ৳100 bonus with a 10x wagering requirement means you need to place ৳1,000 in bets. Once met, the bonus converts to real balance. Each bonus has its own specific terms.

Mostply's on the Vouchers page You'll find active voucher codes there. Special codes are also sent regularly via email and SMS notifications. Always check the expiry date before using a code.

Mostply's in the Rewards Program Points are earned on every bet you place. You can also earn points by logging in regularly, taking part in promotions, and referring friends. Accumulated points can be redeemed for bonuses, free bets, and exclusive rewards.

Yes, most bonuses have an expiry period — typically 7 to 30 days. If the wagering requirement is not met within that time, the bonus will be forfeited. Make sure to read the terms as soon as you receive a bonus.

Refer a friend and earn a referral bonus once they register and make their first deposit. You'll find your referral code in your account dashboard. For full details on the amount Promotions page View.
Betting & Sports

On Mostply, you can bet on cricket, football, tennis, basketball, badminton, hockey, and much more. Coverage spans international matches as well as major tournaments like the BPL, IPL, and World Cup.

Live betting means placing bets in real time while a match is in progress. On Mostply, live odds update every moment. Simply log in, head to the Live Betting section, and place your bet on your preferred market in an ongoing match.

The minimum bet at Mostply is just ৳20, so you can enjoy betting even on a tight budget. Maximum bet limits vary depending on the event and market.

Once a bet is confirmed, it generally cannot be cancelled. However, if Cash Out is available, you can settle your bet for a certain amount before the match ends. Cash Out availability varies by event.

If a match is cancelled, rained out, or doesn't take place for any other reason, the full stake is generally refunded. If a match is partially played, Mostply's specific rules apply — for full details, in the Terms & Conditions View.

Mostply uses Decimal odds. For example, odds of 2.50 mean a winning ৳100 bet returns ৳250 (stake included) — giving you a profit of ৳150. To read the full betting guide, on the Betting Tips page Go.

An Accumulator or Combo bet combines multiple events into a single wager. Win all of them and the odds multiply for a much bigger payout — but lose even one and the entire bet is lost. On Mostply, you can add up to 15 events in a single Accumulator.
Security & Privacy

No. Mostply does not sell your personal information or share it with unauthorized third parties. Your data is kept confidential except where required by law. For more details, Privacy Policy Read.

Change your password immediately. If you spot any unfamiliar sessions in your login history, log out of all sessions. Email Mostply support right away — your account will be locked promptly and an investigation will be launched.

Go to the "Security" section in your account settings and enable 2FA — an SMS OTP will be sent with every login. This significantly increases the security of your account.

Never. No Mostply staff member or official email will ever ask for your password. If anyone does, it's a phishing attempt — never share it, and support@mostply.imlet us know.

From the "Responsible Gaming" section in your account settings, you can set deposit limits, loss limits, session time limits, or self-exclusion. For details on the Responsible Gaming page available.

Mostply operates under an international gaming licence and adheres to Fair Play principles. All game outcomes on our platform are governed by an independent RNG (Random Number Generator).
Mobile App

Mostply's on the App page and download the Android or iOS version. Android users can also install it via APK file. The app is completely free.

The app offers push notifications, fingerprint login, and faster loading. All features are the same as the website — everything available on the web is available in the app too. For mobile users, the app is simply the more convenient choice.

To install the APK on Android, enable installation from unknown sources (Settings → Security → Unknown Sources). On iOS, install directly from the App Store. If you're still having trouble, contact Support.

No. Simply log in to the app using your existing Mostply account — no new account needed. Your balance and details stay fully synchronized across both the website and the app.

Live streaming is available on the Mostply app for selected events. An active balance in your account is required to access this feature. Streaming availability varies by event.

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Use Mostply's resources to get more help

Beyond our FAQ, we have plenty more helpful content available

Betting Tips & Guides

New to betting? Check out our on the Betting Tips page Go. Get expert tips, odds analysis, and strategies — all in Bengali, completely free.

Promotions & Offers

To view active bonuses, cashback offers, and special promotions, Promotions page Visit it now — new offers arrive regularly, so don't miss out.

Mobile App

Bet on the go. Mostply App Download it for push notifications, faster loading, and fingerprint login.

Responsible Gaming

Keep betting fun — not a problem. on the Responsible Gaming page Learn about limit-setting, self-exclusion, and mental health protection tools.

Terms & Conditions

For detailed rules on betting, bonuses, and payments, Terms & Conditions Read. Everything is laid out clearly and transparently.

Case Studies

Read real success stories from actual bettors. on the Case Studies page Sharpen your betting skills with proven strategies and real experience.

Still have questions?

If you can't find your answer in the FAQ, Mostply's support team is available 24/7 to assist you.

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